Sam Botha, Author at Ignition CX - Page 2 of 2

The future of AI in the CX space

Jon Ellsworth, Senior Vice President: Customer Engagement, talks about what will happen in the future of CX.

Expanding Horizons: Ignition CX Welcomes a US-Based Team of Customer Experience Experts

Ignition CX is proud to announce that we now have a US-based team of CX experts. Ignition is the first South African-owned CX company to expand into the US and have a full service on-shore offering.

Impact sourcing: Jobs, hope and community development in South Africa

South Africa is a country with great potential for impact sourcing, a business model that creates jobs and provides training to marginalised communities.

Ignition officially open in Cape Town

The grand opening of our new offices in the beautiful Mother City was a wonderful occasion, and the excitement in the air was incredible.

Ignition Group’s Activate Programme: Empowering graduates with skills and experience

Ignition recently launched an innovative training programme that breaks the mould by offering a carefully curated blend of skills development with practical real-world experience.