Chalk Treatment

Our means

Your dynamic partner in growth.

Our approach combines the efficiency of a large-scale operation with the personalised attention of a close-knit team, ensuring you get the best of both worlds.
Ignition CX providing leading CX Global Business Solutions
Ignition CX

Experts in holistic customer value stimulation.

Chalk Treatment
For over 20 years we have provided leading CX solutions to our global partners in a wide array of sectors including retail, technology, banking, insurance and finance, automotive, travel and hospitality, telecommunications and more.

Digital Marketplaces

We develop products that aggregate solutions. Working across all market sectors, these online marketplaces provide a brand-agnostic channel that delivers partner sales and fulfilment services on multiple conversion platforms, from telephonic sales to direct e-commerce.
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Contact Centres
We have contact centres in both Africa and North America, enabling us to offer a wide array of services worldwide. Our team consists of skilled professionals specialised in enhancing customer experiences and acting as brand representatives, ensuring a smooth collaboration with organisations globally.
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We leverage cutting-edge technology, industry best practices and in-house innovation to stay at the forefront of the CX and global business services industry. By harnessing the power of the latest technological advancements, we provide our clients with superior solutions that enhance customer experience, streamline processes and drive operational efficiency. Our commitment to staying ahead ensures that our partners benefit from the most advanced tools and strategies in the industry.
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Impact Sourcing
We are committed to making a positive social impact by providing employment opportunities to marginalised communities. By embracing impact sourcing, we not only deliver exceptional services to our clients but also contribute to the sustainable development of individuals and communities, empowering them with meaningful careers and fostering long-term growth and economic stability.
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We have assembled a remarkable team of seasoned executives, merging their expertise to excel in our industry. Our team is dedicated to fostering growth and success for our partners, and through a combination of industry knowledge, innovation and tailored solutions, we deliver exceptional results to positively impact our partners' businesses.
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Success Stories
We have proven to be a transformative force in our clients' business operations. Through our tailored solutions and customer-centric approach, we have helped optimise processes, lower costs, improve efficiency and drive growth for our clients. But don’t take our word for it – the numbers and the words from our clients tell the full story.
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