Success Story:
US Travel & Hotel Bookings.

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Ignition CX
Success Stories
Ignition CX

Delivering outstanding results.

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Ignition CX

The approach and solution.

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The approach prioritises hiring top-tier, well-rounded talent capable of handling inquiries related to reservations, order transactions, processing, and customer care. Ignition has adopted a “Champion-Challenger” model that emphasises close management, continuous coaching, and strict adherence to quality standards.

The outstanding results delivered by Ignition’s experts have established them as high-performing brand ambassadors who consistently provide white-glove service, surpassing the performance of other centres globally.

“Ignition CX really do deliver on a true partnership. They are an extension of our business and have delivered extraordinary results, growing our sales and delivering great customer care”
– Client

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Ignition CX

Campaign highlights.

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Now firmly entrenched as their leading CXM provider, further highlights of the partnership are: