Success Story:
US Retail Telecoms Service Provider.

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Ignition CX
Success Stories
Ignition CX

The approach and solution.

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Their initial requirement was order management, customer care, tech support, promotions, trade-ins, billing support and retentions for their customers from the time of in-store product purchase through their entire customer lifecycle.

The Solutions Implemented

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“Joining hands with our client marks a significant achievement for us. As we embark on this partnership, we are dedicated to providing top-tier solutions and envision a shared journey towards excellence and advancement.”
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Ignition CX

The Results.

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Since starting in November 2020, Ignition has expanded its service to the client from customer care to retentions and sales, more than doubling headcount and consistently delivered on targets in all sectors.