Letisha Lamb, our US Human Resources Business Partner, discusses how the development of employees is a key function of HR.
James Koza, our US VP of Business Development, highlights how taking care of our people ensures we take care of your customers.
Explore the eight essential takeaways for a successful digital transformation journey. Learn how to drive innovation, customer-centricity and growth in a fast-evolving digital world.
Daryl Firmani, IT Director at Ignition CX, explains how CX companies need to adopt AI to stay relevant.
Saleesha Govender, Head of Commercial at Ignition CX, says that bridging the crucial divide between high-level strategy and operational execution is key for CX businesses to thrive in today’s competitive landscape.
Tiaan van Zyl, HR Director of Ignition CX, discusses how technology is actually making HR more people oriented.
Jon Ellsworth, Senior Vice President: Customer Engagement, talks about what will happen in the future of CX.
South Africa is a country with great potential for impact sourcing, a business model that creates jobs and provides training to marginalised communities.
