Impact Sourcing.

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Ignition CX
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Ignition CX

Jobs, Hope and Community Development in South Africa.

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With an official unemployment rate of around 33%, particularly among youth, South Africa has an urgent need for inclusive and sustainable job creation. Ignition, as one of South Africa’s leading customer service and technology businesses, has embraced impact sourcing as a means of addressing historical and current social inequalities, the chronic unemployment rate and the associated social issues.

Ignition’s approach to
Impact Sourcing

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Impact sourcing is not about ticking boxes. It is about realising potential and changing lives: identifying communities where a difference can be made, recruiting employees with potential, training them, and giving them growth prospects and support in their careers.

By providing employment opportunities in regions where traditional jobs are scarce, it has the potential to make a real difference in the lives of workers and their families. With the right support and investment from Ignition and our business partners, impact sourcing has the potential to be a key driver of sustainable economic growth and development in South Africa.

South Africa has an urgent need for the type of inclusive and sustainable job creation that impact sourcing embodies. In numerous South African communities, it is estimated that a single employed person supports 5-6 family members, multiplying the benefits of employment by a significant factor.

Many South African communities are largely isolated from the formal economy – the high unemployment rates are coupled with low earning power to create high levels of entrenched poverty. Impact sourcing directly benefits these communities by employing more people and giving them higher earning power as well as future prospects.

Impact Sourcing